Pincho Reviews

Pincho has an overall rating of 3.9 based on 26 reviews. Customer feedback on Pincho is mixed.

3.9/5.0

26 reviews

5 Stars

9

4 Stars

11

3 Stars

0

2 Stars

6

1 Star

0

All Pincho Reviews (26)
Greg_arlington98
May 30, 2026
"The fries were seriously good!!"
I wasn’t expecting much, but wow... the fries were super crispy and actually really tasty!! The sides were good too, way better than I thought they’d be!!!
idalia1985
May 27, 2026
"Good rewards and the promos are a nice bonus"
I’ve been happy with the rewards so far and the promos definitely help too, it’s nice when you can grab a little extra value here and there without having to do much, so overall I’d say it’s been a good experience
james_Koch98
May 25, 2026
"Fast Service and Friendly Staff"
I ordered from Pincho and was grateful for how quickly the food came out, especially since it was a little busy. The staff seemed to be moving fast and doing their best. There was a small wait at the counter, so it wasn’t totally perfect, but overall I had a good experience and appreciated the quick service.
hello_robert712
May 23, 2026
"Great vibe, noise stood out a bit"
I liked the place overall, I mostly paid attention to the atmosphere, which was fun and easygoing. The only thing that really stood out to me was that it got a little loud after a while.
JohnBiagioni
May 22, 2026
"Pickup was smooth"
Ordered through pincho.com for pickup, it was easy. The site didn’t give me any trouble, and my food was ready close to the time they estimated, so that part was totally fine.
I did have to wait a few extra minutes at the counter, and it wasn’t super clear where I was supposed to stand, but you know, no big deal, everything was fine. The food was still hot when I got it, so I’m giving it 4 stars.
JustinRoche_62
May 16, 2026
"Pretty good value overall"
The food was tasty and the portions felt fair for what I paid. It’s not the cheapest spot, but it still felt worth it, if that makes sense.
robert-Garcia
April 28, 2026
"The food was actually really good—fresh, flavorful, and..."
The food was actually really good, fresh, flavorful, and better than I expected. But after I paid, I got this weird feeling like I suddenly couldn’t fully trust the place anymore, which kind of took away from the experience a bit
hello_david195
April 20, 2026
"So glad we gave it a try"
I was a little unsure at first because the menu had so many options, but that ended up being a good thing. Everyone in our group found something they were happy with, and it was a relief not having to compromise or settle. Definitely a solid spot when people want different things
hello_douglas919
April 06, 2026
"Ordering lunch was so easy"
I ordered lunch online and it was super quick. No problems, no weird checkout issues, nothing. It was way easier than when I usually try to...
hello_gloria413
April 04, 2026
"Food didn’t taste that fresh"
I ordered from Pincho it was kind of a letdown. The fries tasted like they’d been sitting around for a while, and the burger toppings just didn’t seem super fresh, like, I was halfway through thinking maybe it was just me, but no, it really wasn’t great. It’s not the worst food I’ve had or anything, but for the price, I definitely expected better.
james2003
March 18, 2026
"Honestly wish I hadn’t trusted the hype"
I ordered a burger expecting it to be solid, but it was disappointing. The patty was dry, and the bun tasted like it had been sitting around for a while. The fries were okay, but nothing special. For what they charge, I really expected better, and I kind of feel stupid for trusting them with my money. I don’t think I’d order from here again.
WARE
March 13, 2026
"Skewers were kinda dissapointing"
I ordered from Pincho and the skewers just weren’t great. A few pieces were dry, and a couple had that chewy texture like they’d been sitting out too long or something. The flavor was fine I guess, but nothing I’d go out of my way for. For the price, I was expecting better quality. Not the worst meal ever, but yeah, I probably wouldn’t order the skewers again
DianneHorton
February 15, 2026
"I had a really nice experience..."
I had a really nice experience ordering from pincho.com. The staff were paying attention without hovering, they seemed to notice quickly when we needed a hand. One person even checked on our order to make sure everything was right, which I really appreciated. It all felt simple and relaxed, those little things make a big difference. I’d definitely use them again.
Joseph_brevell79
February 13, 2026
"Honestly, the portions felt just right"
I was actually kind of surprised, the portions were really fair. Not tiny, not ridiculously huge, just a good amount.
dawn-Thurston
February 12, 2026
"Pretty good veggie options, I think"
I was happy to find plenty of things I could eat here. I always worry I might be missing something on the menu, but from what I saw, there were good veggie options for me.
angelia1979
February 11, 2026
"Service wasn't super friendly"
The food was okay, nothing really bad, but the staff kind of rude felt to me. I didn’t feel that welcome, to be honest.
latonya-Clarke
February 04, 2026
"Got my pincho order and, surprisingly, everything was..."
Got my pincho order and, surprisingly, everything was there this time, sauces, sides, all of it. The food matched what I picked online, which I appreciated. I do kind of wonder about the packing though, since it was a little messy and made me question how much care went into it. Still, overall it was fine and tasted good
Dale-holmes
January 29, 2026
"Good food, kind of a wait"
Tried Pincho the other day and the food was really good. Not sure if they were just slammed or maybe something was going on, but the pickup took longer than I expected. The staff was friendly when I got there though, so it wasn’t a big deal. I’d order again, just probably not if I’m trying to grab something fast.
frederick.Sizemore
January 22, 2026
"Support sorted my order issue quickly"
I had a minor issue where my order wasn’t showing correctly right after I paid, so I reached out to Pincho support. To be honest, I was expecting the usual long wait and back-and-forth.

They replied faster than I anticipated and handled the situation in a very straightforward way. The person assisting me was polite, actually understood what I explained, and didn’t make it feel like a hassle, which I appreciated a lot.

By the end of the same day, everything was fixed and I still got my food as planned. Overall, I’m genuinely pleased with how they dealt with it, professional, quick, and not overly complicated.
tiffiny-Carter
January 07, 2026
"Conveniently Right by My Office"
This place is super easy to get to since it’s right by my office. i blame myself for not checking it out sooner, it couldn’t be more convenient

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